At Producteurs Ici d'Ailleurs, the security of your payment is a top priority.
We use UP2PAY e-Transactions, the online payment solution from Crédit Agricole, known for its reliability and compliance with the highest security standards.
All transactions are encrypted using SSL (Secure Socket Layer), ensuring the confidentiality of your banking data. At no time are your card details stored or visible on our website.
You can safely pay using :
- Credit or debit cards (Visa, Mastercard)
- 3D Secure verification for an added layer of protection
Maximum security
The UP2PAY system complies with the European PSD2 directive, using strong customer authentication (via SMS or you bank's mobile app) to fight fraud and protect your purchases.
Good practices to avoid online fraud
To protect your data and enjoy a safe shopping experience, we recommend the following precautions :
- Always check that our website address starts with https:// and shows a padlock in your browser bar.
- Never share your confidential codes (card PIN, online banking passwords, SMS codes) by phone or email.
- If a payment page seems suspicious, close it and make sure you are browsing our official secure website before continuing your purchase. By returning to our site, your order will still be saved in your cart
- Use your own device (computer or smartphone) and a secure internet connection - avoid public Wi-Fi networks.
- For your safety, we will never send you a direct payment link by SMS or email. All payments are processed exclusively on our official website.
- All shipping costs are calculated and paid at the time of your order on our website. We will never request additional payment after your order is confirmed. If you receive a message or a link asking you to pay extra shipping fees, it is a fraudulent attempt. Deliveries can be tracked directly from you customer account on our website or on the carrier's website (for La Poste and Mondial Relay), using the tracking number provided after shipment. A tracking link is sent to you as soon as your order has been shipped.
Trust and support
If you have any questions about your payment or encounter an issue, please feel free to contact us : producteursicid'ailleurs@gmail.com